How to Check Ledger Seals | Packaging Anti-Counterfeiting Guide

This page introduces how to consult and handle Ledger after-sales issues.

Consultation Channels

Ledger provides online chat and email support channels; go through the official site to find the correct contact entry point.

Issue Reporting

Providing order information, device serial numbers and clear issue descriptions when reporting helps speed up the resolution process.

Common Issues

Software issues can usually be fixed by updating; hardware issues require contacting the official team to evaluate whether repair or replacement is needed.